Billing & Plans
BinMgr is priced by the number of active items: items with a quantity above zero. Items at zero don't count.
Free Trial
New accounts get a 14-day free trial with every feature and unlimited active items, for up to 3 team members and 1 store connection. No credit card is required.
Plans
| Plan | Active items | Price |
|---|---|---|
| Starter | Up to 25 | $2.50/month |
| Growth | Up to 75 | $5.00/month |
| Business | Up to 200 | $10.00/month |
| Custom | More than 200 | Contact us |
Plans are billed monthly. There is no annual plan. Each plan allows 5 extra active items as a grace buffer. Once you reach your plan's limit plus the buffer, you can't add new items or restock an item from zero until you choose a bigger plan. Stock that comes back through your store's orders and syncs isn't blocked.
File Storage
File storage for item attachments and stored images: Starter 2 GB, Growth 5 GB, Business 20 GB (500 MB during the trial). Each item can have up to 25 attachments. Uploads that would go over your plan's storage are refused until you delete files or upgrade your plan.
Going Over Your Plan
BinMgr records your active items as they change. Your plan is based on the highest number of active items (items with stock) you had at any point during the billing period. If that peak goes over your plan's limit plus a 5-item grace, your subscription moves up to the plan that fits at your next renewal, even if you have fewer items by then. Moving down is never automatic: we suggest a smaller plan when your peak fits it. We let you know when your plan changes.
- If your peak is above 200 active items plus the grace, your plan moves to Business and we contact you about a Custom plan.
- When a smaller plan fits, choose it on Billing → Change plan; it takes effect at your next renewal.
Managing Your Subscription
The account owner can choose a plan and pay from Billing in the sidebar. Payment details, invoices and cancellation are handled in the secure billing portal linked from that page. If you cancel, your plan stays active until the end of the current billing period. Subscribing during the free trial keeps the remaining trial days.
If a Trial or Subscription Ends
Your account becomes read-only: you can still sign in, view all your data and export your items, variants, categories, stock history, orders, purchase orders and suppliers as CSV, but you can't add or change anything until you choose a plan.
Need more help? Email support.