Terms of Service

1. Agreement

These Terms of Service govern your use of BinMgr (the “Service”), provided by W3MediaLabs, LLC (33 Baldur Court, Columbia, SC 29229, USA). By creating an account or using the Service you agree to these terms.

2. Accounts

You must provide accurate information, keep your password confidential and are responsible for activity under your account and for the members you invite to it.

3. Subscriptions and billing

New accounts start with a free trial. After the trial a paid plan is required to keep making changes; without one the account becomes read-only, and your data stays available to view, and your items, variants, categories, stock history, orders, purchase orders and suppliers stay available to export as CSV. Plans renew automatically every month until cancelled, and you can cancel at any time; the plan stays active until the end of the period you have paid for. Prices are shown on our website and on the Billing page in the app.

Plans are priced by the number of active items (items with stock on hand). Your plan is based on the highest number of active items (items with stock) you had at any point during the billing period. If that peak goes over your plan's limit plus a 5-item grace, your subscription moves up to the plan that fits at your next renewal, even if you have fewer items by then. Moving down is never automatic: we suggest a smaller plan when your peak fits it. The new plan's price is charged from the billing period that starts at that renewal, and we notify you when this happens. Adding or restocking items beyond your plan's limit and its small buffer requires choosing a bigger plan first.

4. Your data

You own the inventory and business data you put into the Service. You can export it at any time. We process it only to provide the Service, as described in the Privacy Policy.

5. Marketplace connections

When you connect a third-party marketplace you authorise the Service to read and update listings, inventory and orders on your behalf. Third-party platforms are governed by their own terms.

6. Acceptable use

Do not misuse the Service, attempt to access other customers' data, or use it for unlawful purposes. We may suspend accounts that violate these terms.

7. Disclaimers and liability

The Service is provided “as is”. To the extent permitted by law, our liability is limited to the amount you paid for the Service in the twelve months before the claim.

8. Changes

We may update these terms. Material changes will be announced in the app and may require you to accept the new version.

9. Contact

For questions about these terms, email support@w3medialabs.com or, if you have an account, use the in-app Support page.